Terms and conditions

General Terms and Conditions Soundbar 77 Last updated: 31 October 2026 1. Provider and Scope The provider is: Isa Ay, sole proprietor Soundbar 77 Kampstraße 20 33332 Gütersloh Germany Telephone: +49 172 8458398 Email: info@soundbar77.de These terms apply to the use of our customer and artist accounts, table reservations, private event enquiries and related services where their application is agreed when the contract is concluded. Individually agreed terms take precedence. Statutory consumer rights remain unaffected. 2. Website Information Our website provides information about Soundbar 77, events, drinks, food and other offers. Their presentation alone does not constitute a binding contractual offer. The information and conditions agreed when a contract is concluded determine the service owed. Subsequent changes to the website do not automatically change existing contracts. 3. Table Reservations Submitting the reservation form initially constitutes an enquiry. An automatic acknowledgement only confirms receipt and is not a binding reservation confirmation. A reservation becomes binding when we expressly confirm it and agreement has been reached on its essential terms. Any different conditions in our response require your acceptance. Please provide accurate contact details, your requested time and the number of guests. Notify us of changes or delays as early as possible. A particular table, area or special arrangement is guaranteed only if expressly confirmed. A table reservation includes admission tickets or admission fees only where this has been agreed. 4. Private Events, Groups and Special Occasions Enquiries for birthdays, corporate events and other celebrations initially serve to discuss the arrangements. The services, date, guest numbers, prices and any special conditions are agreed before a binding booking. A contract is concluded only when both parties have accepted the specific offer. Deposits, minimum spending requirements and special cancellation conditions apply only where expressly and validly agreed before the contract is concluded. These terms do not themselves impose such obligations. 5. Prices and Payment Orders and bookings are subject to the prices agreed when the contract is concluded. Prices displayed to consumers are final prices, including any applicable VAT. Additional charges, such as admission or separately requested services, are disclosed before the contract is concluded. Payment deadlines and methods follow the individual agreement or, in its absence, the applicable statutory provisions. Creating a customer or artist account is free and does not create a paid subscription. 6. Cancellations, Changes and Non-Attendance Please inform us as early as possible if you cannot attend a confirmed reservation or booking. These terms do not impose a fixed cancellation fee or contractual penalty for non-attendance. Whether payment or compensation is owed in a particular case depends on a valid separate agreement and applicable law. Saved expenses and any alternative use of the service must be taken into account where applicable. If we cannot provide an agreed service, we will inform you without undue delay. A materially different replacement service or a change of date requires your acceptance. Statutory rights to terminate, obtain refunds or claim damages remain unaffected. 7. Statutory Right of Withdrawal Consumers may have a statutory right of withdrawal for distance contracts. Under Section 312g(2)(9) of the German Civil Code, there is generally no statutory right of withdrawal for contracts concerning the provision of food and beverages or other leisure-related services where the contract provides for a specific date or period. This exception applies only where the legal requirements are met for the particular contract. It does not exclude other statutory rights, including rights where an agreed service is not provided. Where a statutory right of withdrawal applies, we provide the required withdrawal information and model withdrawal form separately. Accepting these terms does not itself waive a right of withdrawal. 8. Customer Accounts and Customers Access Registration requires accurate information. Login credentials must be kept confidential. Please notify us if you suspect unauthorised use of your account. A customer or customer account does not itself entitle you to priority admission, a particular seat, free services or discounts. Such benefits apply only where specifically offered and their conditions are met. You may delete your account using the available function or contact info@soundbar77.de. Existing bookings and statutory retention obligations remain unaffected. Where there is specific evidence of misuse or serious unlawful activity, we may restrict access to the extent necessary and proportionate. Where possible, we will explain the reason and allow you to respond. Existing contractual claims remain unaffected. 9. Artist Accounts and Profiles An artist account allows you to submit profile information, images, links and, where available, proposed performance dates. Registration or profile approval does not constitute an engagement. Performances, fees, dates, technical arrangements and other conditions are agreed separately. You may submit only content that you are entitled to use and publish. Information about yourself and your services must be accurate. For content expressly submitted for publication, you grant us a non-exclusive, royalty-free licence limited to what is necessary for the agreed presentation on our website. This includes storage, public display and technically necessary adjustments such as resizing. It does not automatically permit use through other advertising channels. Use is limited to the agreed publication purpose and its duration. Statutory rights and the right to withdraw data protection consent remain unaffected. 10. Guest Photographs and Other User Content You must hold the necessary rights to uploaded content. Any required consent from identifiable people must be obtained before uploading. Content that is unlawful, insulting, discriminatory or infringes third-party rights must not be submitted. We review submitted content before approval. This review does not replace your responsibility to be entitled to upload it. Content may be temporarily blocked or removed following justified complaints. For guest photographs expressly submitted for publication, the licence described in Section 9 applies correspondingly and is limited to our website and the publication purpose. Use on social media platforms requires separate authorisation. 11. Visiting Soundbar 77 Applicable laws, particularly those protecting minors, and any validly incorporated house rules apply. Please follow objectively justified staff instructions concerning safety and orderly operation. Violence, threats, harassment and serious disruption may result in removal from the premises. Any consequences for payment or refunds are governed by applicable law. This provision does not establish a blanket exclusion of refunds. 12. Liability Liability for loss, damage and breaches of duty is governed by applicable statutory provisions. These terms do not impose any additional exclusion of liability. 13. Privacy and Consent Information about the processing of personal data is available in our privacy policy: https://soundbar77.de/datenschutz.html?lang=en Acceptance of these terms does not constitute consent to advertising, optional cookies, external maps or publication of images. Where consent is required, it is obtained separately. 14. Final Provisions Changes to these terms do not automatically apply to existing contracts. Necessary contractual changes are agreed separately. Applicable law and jurisdiction are determined by the relevant statutory provisions. If an individual provision is invalid, the consequences are governed by applicable law. The remaining provisions continue to apply to the extent provided by law.